DOA = Dead on Arrival; POA = Problem on Arrival

To contact the original manufacturer for support, please refer to the documentation that came with the product or refer to the below table: 

DOA Period - Gateway will replace the product if deemed faulty within the above timeframes from the date of purchase.

10 Day Returns - Gateway can only accept returns of products which are in original condition (shrink wrap intact) and within 10 days of purchase. 

For further information, refer to the full Terms and Conditions of Sale.